Frequently Asked Questions
Everything you need to know about First Lite apparel and gear.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for items in new, unworn condition with original tags attached. Exchanges are free of charge to ensure you get the perfect fit for your next adventure.
How do I determine the correct size for First Lite gear?
Each product page features a detailed sizing chart and a 'Fit Guide' to help you choose. Our gear is designed for layering, so we recommend ordering your true size unless otherwise noted.
Are First Lite products covered by a warranty?
Yes, we stand behind our craftsmanship. All First Lite products are covered against manufacturing defects in materials and workmanship for one year from the date of purchase.
How should I care for my merino wool garments?
To maintain the longevity of your merino wool, we recommend machine washing on a cold, gentle cycle with wool-safe detergent and line drying. Avoid bleach and fabric softeners.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package weight.